Will you be using a pledge manager after the campaign?
Yes! We will use BackerKit to manage this campaign. This will help with fulfillment, and BackerKit will let you select your items, calculate shipping costs, and even allow you to add extra funds to your pledge after the campaign closes. Expect more information regarding this to be shared in future project updates.
Last updated: September 19, 2021 04:36
How do I get the bonus dice?
Bonus dice will be included alongside any pledge that contains 3 or more sets of 7pc Polyhedral dice, ororders of equivalent value. There is a limit of one per order, and these dice will not be available for individual purchase.
Last updated: September 19, 2021 04:36
When do I choose my desired dice design(s)?
Once the campaign closes on Kickstarter, a backer survey will be sent out through Backerkit, at which point you will be able to choose your desired design for each dice set.
Last updated: September 19, 2021 04:36
Why arent shipping charges part of the reward cost?
To account for pledges being able to include any combination of items in this campaign, shipping will need to be calculated individually per order, so a single flat rate shipping isn’t possible. Where possible, we provide roughl shipping estimates only on the page, exclusing tax, so you know what to expect, but your final shipping cost will be calculated in BackerKit after the campaign closes.
Last updated: September 19, 2021 04:36
What material are your dice made from?
All of our dice are made of high quality, lightweight resin.
Last updated: September 19, 2021 04:36
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.